Process
What happens from your first message to the final test
No mystery pricing, no open-ended visits. Here is exactly how an electrical repair runs from request through verification.
Tell us what's happening
Open the Assistant or call 561-506-2278. Describe the symptom — dead outlet, flickering lights, tripping breaker — and the city you're in.
Dispatch confirms a window
Our reception and dispatch team checks technician routing for your part of Palm Beach County and confirms a realistic arrival window, not a vague all-day promise.
Diagnose and quote
The technician tests the circuit, shows you the finding, and gives you a price for the repair before touching anything else.
Repair and verify
We complete the approved repair, retest under load, clean the work area, and walk you through what changed and what to watch.
What to expect on site
Practical details homeowners ask about
Access and power
We may need to shut down a circuit or the main briefly. We tell you before we do it and keep the outage as short as the repair allows.
Work area care
Drop cloths where we work, dust kept contained, and hardware and debris removed before we leave.
Scope boundaries
Service upgrades, meter work and permitted rewires go to a licensed electrical contractor. Ask dispatch at 561-506-2278 if you are unsure which yours is.
Start with a diagnosis
Describe the symptom in the Assistant and dispatch will confirm the earliest realistic window for your city.